Terms of Service

1. The Service

Quota Queue provides software for designing compensation plans, calculating sales commissions, generating statements, and related workflows, including integrations with third-party services your organization chooses to connect (such as a CRM, HRIS, or Google Sheets).

2. Accounts

You must provide accurate information and keep your credentials secure. You are responsible for activity under your account. Administrators control which users in their organization can access the Service and what roles they hold.

3. Customer Data

Your organization retains all rights to the data it submits to or connects with the Service ("Customer Data"). You grant us a limited license to host and process Customer Data solely to provide and support the Service, consistent with our Privacy Policy. You are responsible for having the necessary rights to the Customer Data you provide and for its accuracy.

4. Acceptable Use

• No unlawful use, or use that infringes others' rights;
• No attempts to probe, disrupt, or gain unauthorized access to the Service or other customers' data;
• No reselling, sublicensing, or reverse engineering the Service except as permitted by law;
• No use of the Service to build a competing product.

5. Third-Party Integrations

Integrations connect the Service to third-party products governed by their own terms (for example, Google's Terms of Service for Google Sheets). We are not responsible for third-party products, and you may disconnect an integration at any time.

6. Calculations Are Not Financial or Legal Advice

The Service performs calculations based on the plans, rules, and data your organization configures. Your organization is responsible for reviewing and approving compensation outcomes and for compliance with its own policies and applicable law (including wage and accounting requirements). Estimates and forecasts shown in the Service are informational only and do not constitute a promise of payment.

7. Fees

Paid plans are billed as described at purchase. Except where required by law, fees are non-refundable. We may change pricing with notice effective at your next renewal.

8. Termination

You may stop using the Service at any time. We may suspend or terminate access for breach of these Terms, risk to the Service or other customers, or non-payment. Upon termination we will, on request made within 30 days, provide an export of Customer Data, after which we may delete it.

9. Disclaimers

The Service is provided "as is" and "as available." To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of Liability

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, or punitive damages, or lost profits or revenues, and our aggregate liability arising out of the Service will not exceed the amounts paid by your organization for the Service in the twelve months before the claim.

11. Changes to These Terms

We may update these Terms from time to time. We will post the updated Terms on this page and revise the effective date; material changes will be notified within the Service or by email and apply prospectively.

12. Contact

Questions about these Terms: [email protected].