Approvals

Commission statement approval workflow

Quota Queue separates calculation, locking, approval, and payment into explicit lifecycle steps. That prevents an open recalculation from being mistaken for a reviewed payroll result.

Product location:
Dashboard → Team → Approvals
Reviewed:
2026-08-23

Lifecycle boundaries

  1. 1

    Calculate

    Draft statements update from current source data, assignments, quotas, and published plan terms while the period is open.

  2. 2

    Lock

    Locking creates the statement snapshot used for review and prevents ordinary open-period changes from silently replacing it.

  3. 3

    Release

    Release sends the locked version into the authoritative approval workflow configured for the statement scope.

  4. 4

    Review and resolve

    Assigned reviewers approve their steps; representatives or reviewers can surface disputes that retain statement context and discussion.

  5. 5

    Approve and pay

    After required statements are approved, the period can advance to approved, support payout export, and later be marked paid.

Approval controls

  • Role and scope-based workflow selection
  • Ordered reviewer steps
  • Statement and period status visibility
  • Optional separation between the person who locks and the person who approves
  • Durable approval and dispute history
  • Reviewed payroll and warehouse export boundaries

When a result needs correction

Correct draft-period source data or terms at their source. After locking or approval, use the explicit reopen, dispute, or adjustment workflow appropriate to the lifecycle state. The objective is to preserve what reviewers saw and why a later result changed.